Mystrata Pty Limited (ABN 62 096 289 253) and My-Comm Software Trading LLC recognises the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. We are committed to the protection of your personal information. Our policies comply with our legal obligations and are intended to protect your privacy as we collect, use, disclose and retain information we gather about you.

What information we collect and why

When you leave your contact details in our “Contact” section of our site you will provide:

• your name
• your contact number
• your e-mail address, and
• a short message

When you register as a user in our “Support” section of our site you will provide:

• your name
• your contact number
• your e-mail address, and
• your address

We may use the information provided by you to create an account for you in our “Support” section of our site or if you have left your contact details in the “Contact” section of our site, we may use that information to contact you or to give you details of new products, services or information you might be interested in or to notify you about important functionality changes to our “website” (i.e. the web site located at www.mystrata.com.au).

How your information is stored

All your personal details and information in relation to the use of our website is securely stored on our servers.

How you can update, correct, or delete your personal information

If you would like to:

know what personal information we hold about you, or

• update, correct or delete the personal information we hold about you

Please contact our Privacy Officer on +61 7 3839 3199or email support@mystrata.com.

Disclosing your information

We understand how important it is to keep your information personal, so when you share your information with us, we agree not to disclose that information to anyone except in certain circumstances, e.g.:

• you agree to the disclosure,
• we use it for the purposes we collected it (e.g. to create you as a user of our “Support” section), or
• disclosure is required or permitted by law

Other information we collect

We may also collect the following information from others in a way in which we cannot identify you:

• the date and time you access our web site
• the internet address of the website from which you linked directly to our site, and
• the site plus the web browser that you are using and the URL.

We use this information to develop a more user friendly information website.

Tips on sending us information

While we do all we can to guard your privacy, no data transfer over the internet is 100% secure. When you share your information with us, it is at your own risk. There are ways you can help maintain the secrecy of your information:

• always close your browser when you have finished your user session
• ensure others cannot access your personal information and emails if you use a public computer, and
• do not disclose your user name and password to third parties.

Changes to our Privacy Policy

This information relates to our current privacy standards. We may vary our privacy standards from time to time. We will notify you of these changes by publishing them on this site.

If something goes wrong

Please contact us on +61 7 3839 3199 if you believe:

• someone has gained access to your personal information by mistake
• we have breached our privacy obligations or your privacy rights in any way, or
• you would like to discuss any issues about our privacy policy.

We will try to satisfy any questions that you have and correct any errors on our part.